Privacy Policy

1. Introduction

Welcome to Zentra AI ("we", "us", or "our"). At Zentra AI, we build intelligent AI solutions, workflows, cloud configurations, and software deployments. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our portfolio dashboard, or interact with our integrated AI services (including custom agentic tools, cloud hosting environments, and n8n workflow automations).

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Identity Data: Full name, username or client identifier, and profile pictures when registering credentials or authenticating through third parties (e.g., Google OAuth).
• Contact Data: Email address, phone number, and physical billing/company addresses provided during inquiry forms or customer onboarding.
• Technical Data: Internet protocol (IP) address, browser details, timezone settings, operating system, and tracking logs collected via analytics libraries (e.g., Vercel Analytics).
• Integration Data: Metadata, operational payloads, or automation schedules required to trigger and execute automated workflows through custom-hosted n8n pipelines or cloud environments.

3. How We Use Your Information

We process your data to deliver premium AI services, including:

• To initialize, deploy, and maintain customer AI agents and automated workflows.
• To manage your credentials and authenticate account dashboard access.
• To process customer inquiries, support tickets, and scheduling requests.
• To monitor application performance, system uptime, and prevent service disruptions.
• To comply with regulatory obligations and enforce our Terms of Service.

4. Data Sharing and Third-Party Integrations

We do not sell your personal data. We only share information with trusted third-party providers when necessary for operating our platform:

• Database Hosting: MongoDB Atlas hosts credentials, profile metadata, and application state securely with end-to-end encryption.
• Authentication Services: Google Identity Services API verifies token credentials for users choosing to sign in via Google OAuth.
• Cloud Providers: Infrastructure providers (Vercel, AWS, or GCP) hosting our frontend and backend microservices.

5. Data Security

We implement state-of-the-art security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. Database connections are encrypted in transit via SSL/TLS and passwords are salted and hashed using cryptographically secure algorithms (bcrypt).

6. Your Rights

Depending on your location, you may have rights under regional privacy regulations (like GDPR or CCPA) to access, correct, delete, or limit the processing of your personal data. To exercise any of these rights, please reach out to us using the contact details below.